Product Care

At Dovetail Workwear, we take pride in the durability of our workwear. We stand behind our craftsmanship, and we offer a one-year limited warranty from the date of purchase against defects and workmanship.

Covered Under This Warranty:

• Hardware failures (zippers, buttons, snaps) due to manufacturing or workmanship defects
• Fabric flaws such as unexpected tearing along reinforced stress points
• Elastic failure in waistbands or straps due to manufacturing issues
• Stitching or seam defects resulting in garment failure

NOT Covered:

• Normal wear and tear from daily use, including fabric thinning or pilling, or tears, abrasions, or holes caused by regular regular activity or misuse
• Damage from job-site hazards such as abrasions, burns, cuts, or chemical exposure
• Shrinking, fading, or other cosmetic changes due to improper washing/drying, use of harsh detergents, or weather exposure
• Stains, discoloration, or odor-related concerns

To request a warranty review, please contact our customer support team with:

• your order number or proof of purchase
• one photo of the small white tag under the care label
• photos of the defect

Approved claims will be repaired or replaced at our discretion.

You got 'em dirty. Here’s how to get 'em clean. 

We get it's tempting to wash that dirty laundry in hot water and tumble dry the heck out of it. But like any high-quality tool, this one will last longer with TLC. Here’s how to care for your Dovetail Workwear:

1. Flip your clothing inside out.
   Sweaty work means the inside of your workwear is gonna need more detergent than the outside. The inside of clothes is also more equipped to handle the wash. 
   
   For overalls, fasten all hardware. We recommend buttoning the strap clasps to the top hip buttons and underneath the hip buttonholes, so the metal fasteners don’t bang around in your machines and break (or keep you up all night). 
   
   
2. Wash cool.
   High temps in the washing machine can cause fabrics to warp. Washing in cold water can help slow fading of colors and shrinking in fabrics. If you need to get out some super-stains, do a warm–cool cycle. Due to the nature of indigo dye, dark blue denims may bleed. Wash separately, or with similar colors, in cold water.
3. Hang dry.
   Heat is hard on apparel. Tumble-drying clothes can lead to premature fabric degradation, shrinkage, broken hardware, and warped elastic. When you wash your Dovetail Workwear products, please avoid using the dryer if at all possible. If you must tumble-dry due to time constraints, remove when damp and line-dry the rest of the way.
4. Get Dirty and repeat!! 🙂

Other things to note:

If you work with or around drywall, we have had people report that the dye on our indigo denim products can rub off within the first few weeks or months. The more you wash them, the less this is a problem, but please be careful in these situations as the indigo may transfer.

Cold-water washing and avoiding the dryer will help preserve the durability and longevity of your garment. Please note that items that shrank in the dryer are not covered under our Limited Warranty.