Pre-Order Info:

• When can I expect my pre-ordered item?
  Our current ETA for shipment shown just below the blue add to cart button on the page. There is the possibility this date may change. If it changes by more than 7 days, we will email you.
• Can I order the pre-order item and something else that’s already in stock?
  Yes, you can! We’ll ship the in-stock item first, and when the pre-order item is available, we’ll ship that to you separately.
• What is the shipping cost for pre-orders?
  If you’re only ordering a pre-ordered item, shipping is the same as our regular shipping costs. If you’re ordering the pre-ordered item AND an in-stock item, there is a $18.00 flat fee for your items. In-stock items will still reach you in our standard 4-10 business days.
• Can I use a discount code?
  Yes, you can use one, and it will apply across all items in your order, including the pre-ordered item. Please note that once the code is used, it cannot be changed.
• Can I use gift cards?
  Gift cards are not valid for preorder items.
• If the pre-order hasn’t shipped yet, can I cancel it?
  Yes, please contact us and we can cancel it for you. We will refund you for the unshipped item as well as the shipping cost.
• Is there expedited shipping?
  No, we won’t have expedited shipping on pre-orders.
• I have other questions.
  Please contact us and let us know your concern!